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QUESTIONS, CONSIDERED

FAQ

Fit, wear, application, delivery, and care—before you need to ask.

Fit & sizing

How do I choose my size?+

Measure the natural curve at the widest point of every nail in millimeters and compare all ten results with the standard size chart. Measure both hands.

What if I am between sizes?+

Choose the slightly wider press-on and refine the sidewalls with a fine file. A nail that is too narrow may pinch or expose the natural nail.

How should a press-on fit?+

It should cover the natural nail from sidewall to sidewall without touching the surrounding skin.

Wear & application

How do I prepare my natural nails?+

Push back excess cuticle, lightly buff away surface shine, then cleanse with an alcohol prep pad and allow every nail to dry.

Where should I place a jelly adhesive tab?+

Choose the closest-fitting tab and position it 1–2 mm away from the cuticle. Smooth it from the center to the edges before applying the press-on.

When can I get them wet?+

After applying jelly adhesive tabs, keep nails dry and avoid steam, lotion, and cuticle oil for at least one hour. For nail glue, follow the adhesive manufacturer’s directions.

Can I reuse the nails?+

Many sets can be reused after careful removal, gentle adhesive cleanup, and dry storage. Reuse count varies by wear method and care.

Orders & care

How much is U.S. shipping?+

For the contiguous United States, Standard Shipping is $5.95 and complimentary on eligible orders of $60 or more; Expedited Shipping is $14.95. Standard Shipping to Alaska, Hawaii, and Puerto Rico is $8.95. Final eligibility and delivery estimates are confirmed at checkout.

When will my order arrive?+

Standard Shipping is estimated at 3–7 business days and Expedited Shipping at 1–3 business days. Processing time is separate, and carrier delays can occur.

Can I return an opened set?+

Return eligibility for opened personal-care products depends on the current hygiene policy. Please review the Return and Refund Policy before ordering.

Where is my tracking?+

Customers receive tracking after fulfillment and can view it through Shopify customer accounts or the order-status page.

Do you ship internationally?+

International shipping is not currently enabled. Destinations, duties, taxes, and return rules will be published before expansion.