QUESTIONS, CONSIDERED
FAQ
Fit, wear, application, delivery, and care—before you need to ask.
Fit & sizing
How do I choose my size?+
Measure the natural curve at the widest point of every nail in millimeters and compare all ten results with the standard size chart. Measure both hands.
What if I am between sizes?+
Choose the slightly wider press-on and refine the sidewalls with a fine file. A nail that is too narrow may pinch or expose the natural nail.
How should a press-on fit?+
It should cover the natural nail from sidewall to sidewall without touching the surrounding skin.
Wear & application
How do I prepare my natural nails?+
Push back excess cuticle, lightly buff away surface shine, then cleanse with an alcohol prep pad and allow every nail to dry.
Where should I place a jelly adhesive tab?+
Choose the closest-fitting tab and position it 1–2 mm away from the cuticle. Smooth it from the center to the edges before applying the press-on.
When can I get them wet?+
After applying jelly adhesive tabs, keep nails dry and avoid steam, lotion, and cuticle oil for at least one hour. For nail glue, follow the adhesive manufacturer’s directions.
Can I reuse the nails?+
Many sets can be reused after careful removal, gentle adhesive cleanup, and dry storage. Reuse count varies by wear method and care.
Orders & care
How much is U.S. shipping?+
Standard Shipping is $5.95 and complimentary on eligible U.S. orders of $60 or more. Expedited Shipping is $14.95. Final eligibility and delivery estimates are confirmed at checkout.
When will my order arrive?+
Standard Shipping is estimated at 3–7 business days and Expedited Shipping at 1–3 business days. Processing time is separate, and carrier delays can occur.
Can I return an opened set?+
Return eligibility for opened personal-care products depends on the current hygiene policy. Please review the Return and Refund Policy before ordering.
Where is my tracking?+
Customers receive tracking after fulfillment and can view it through Shopify customer accounts or the order-status page.
Do you ship internationally?+
International shipping is not currently enabled. Destinations, duties, taxes, and return rules will be published before expansion.