This page is a structured placeholder, not legal advice. Confirm every promise, timeframe, restriction, address, and jurisdiction with the business and qualified counsel before launch.
Eligibility framework
Proposed approach: unopened, unused, and undamaged products in original sealed packaging may be eligible within a merchant-approved window. Confirm the window, packaging standard, proof-of-purchase rule, and return address.
Personal-care and hygiene review
Press-on nails and application accessories contact the body. The final policy must define which opened, tried-on, applied, altered, or custom-sized items cannot be returned, subject to applicable law and counsel review.
Damaged or incorrect items
Customers should contact support promptly with order information and clear photos. Define the reporting deadline and available remedy after operational review.
Refund timing
Approved refunds must be issued through the original payment method. Publish a realistic processing timeframe and note that financial institutions may require additional time.
Custom sizing
Do not label custom-sized sets final sale until the merchant and counsel approve the exact language and any legally required exceptions.